I have tried on both gas and electric, with gas I can feel the large corrugated pipe (which I think is the flue) getting warm but none of the heating pipes warm up, on electric there is no indication of anything working. * * 3020 + +-. Thread starter traficman; Start date Mar 10, 2016; Sidebar Sidebar. Tunnissa tulee helposti kymmenisen "kierrosta". That's why I suggested you check which pump has been "selected" on the panel, if the expansion tank pump is selected then the boiler pump will not run. it may be worth checking yours. These can be obtained from the boiler’s technical data label or service card. But, if you will not use the Alde, then it’s all good with adding x brand AF. Yep, we love the Alde. Truma Service Center Checking the BOM for the 2016 Buccanneer models with underfloor heating, we can see that they have the 12 V inline pump mounted on the side of the 3020 Compact HE boiler. I do not have the Alde 3010 model, but rather the Alde 3020. Search and find your closest service location here. We can help you to find what you need. On my unit ALDE 3020 there is a screen which identifies the system errors and from that one can consult the manual and try to troubleshoot from that. This is the more sensitive type of fuse, and provides maximum protection while the boiler is installed. If I recall correctly, that particular water line on mine goes to the cold inlet side of the Alde hot water tank, and also to the mixing valve. I should point out that I have had Alde heating on my previous van so I know how the system should feel and the time taken to warm up. For this pump, "Main Manual 12V" should be ticked in Installed Accessories Menu of the Alde control panel. richardandros. I've replaced one of those maybe 4 or 5 times in 3 years. I previously PM'd Alde and Joakim gave me some advice about the pump settings, at this point I could feel the pump vibrating slightly but now there is nothing so I'm guessing there is either a supply issue or the pump has failed? I did ask the dealer for advice and they were reluctant to offer any without seeing the van, hence I booked it in. Either inside the living space, such as e.g. Tandem Man Fishing,chess, if the burner is running then it will be getting hot too. These instructions are approved for the The pump will only start once the tempe- 4. I'm not sure whether or not I had hot water, we got back to the van on Sunday and realised the heating had gone off and as I couldn't get it working we decided to pack up early and so I drained the system. 3020. This manual is approved for Alde Compact 3020 heaters which are installed in a vehicle accor-ding to CE 0402 No. There was hot water in the tank but this could have been still hot from when the heating was working. Lakeland, FL 33811, Truma Service Center I will try the hot water tomorrow and update. So you need to be very specific, is the pump rotating, ie the impeller is spinning; this should be something you can hear. if you are sure of that then it is not an air lock issue [unfortunately]. USA Does that, yield any further info for us to work with? If he does, he'll tell you. I was typing my response when you replied so missed your suggestion. One for the floor heating and the other for the central heating? With a normal shower flow, Alde Flow together with Alde Compact 3020HE delivers 3.5 litres of 40-degree shower water per minute for as long as you have water left in your freshwater tank. Truma Service centers are our service partner across USA. Alde 3020 kaasukäytöllä toimii kuten Risto kuvailee. Alde suggested the following which solved the problem Technical support may request your boiler model number and serial number. Bays 13 & 14 I have a 2 year old Swift Conqueror with a pump that failed. The problem is that when we went away in November we arrived in heavy rain, got parked, levelled and plugged in to mains electric and switched the heating on. For older boilers such as Alde Compact 3010 and 3020, Alde Flow acts as an extra, 6-litre, hot water tank. If it's the header tank type, then it'll be obvious just by removing the pump from the header tank that it's not working. Davros18, The Alde 3020 Compact HE combi boiler comes with a 12 V inline circulation pump, for improved all-round performance. 2013(13) Sorento KX2 2. × If you do not select a recipient your email may not pass filters on the mail server. Engineering, computing, outdoor life.   Your link has been automatically embedded. Technical support may request your boiler model number and serial number. Tel: +1 (877) 860 9814, Find out more about Alde & Truma Service Center. If you have an account, sign in now to post with your account. Is the coolant level correct in the header tank? The heating has been questionable since our first trip, initially the under floor worked a treat and although the radiators got warm there seemed to be very little heat circulating, there also seemed to be the odd occasion where the van cooled down significantly despite the temperature being below the set level and the circulation pump symbol being on. Repairs may only be carried out by an Alde trained professional. Phone your dealer, he might be able to point you in the right direction! walking,cycling, Thinking that would be a very nice feature to have !   You cannot paste images directly. We do not sell direct to the public, but we have many resellers, and any caravan or motorhome accessory shop who can special order products for you. Kun on saavutettu tavoitelämpötila niin sitten se alkaa: poltin päällä joitakin minuutteja (n.3-5min) , sammuksissa muutamia minuutteja (n.2-5min), ja sitten taas poltin päälle jne. Review the most common questions in our FAQ. × A couple of owners have had pumps fail according to this thread. reading,& TV! I have also checked the breakers which are okay and the variable speed setting on the pump is set to 2, there is also fluid in the header tank. I had a replacement control unit supplied, when connected up, the pump was not working, a quick call to Alde and Joakim talked me through the set up, so maybe the power to the unit has been upset and the settings have gone to default. We've recently taken ownership of a new motorhome which has the Alde 3020 heating system rather then the Truma we are used to. If you select gas you should also be able to hear and feel if it is lit by the flue. Started Tuesday at 12:49, By cycling and walking. Checking the BOM for the 2016 Buccanneer models with underfloor heating, we can see that they have the 12 V inline pump mounted on the side of the 3020 Compact HE boiler. If he doesn't, why humiliate him? Are we talking header tank pump or the multi speed type pump on the boiler? Technical. SC0653-13 and which have E5 labelling for installation in vehicles according to R122 and R10. Finding the reason might need further investigation by your dealer.   Your previous content has been restored. Caravanner from East Yorkshire. If you check the Standby Screen on the Alde touchscreen control panel, the electric plug symbol (230 V power supply detected) is probably not showing in the upper right corner. You can go into the maintenance menu pages and look at the glycol temperature, that will tell you if the fluid is hot and just not being pumped. Display as a link instead, × You should hear a very distinctive change in the noise, louder then quieter. This is a 230 V domestic pump, such as you might find in a Norwegian log cabin, for example. caravantalk. Citroen A series cars. I have checked and the fuses are all okay but the pipes in and out of the header tank are both cold so none of the radiators or underfloor heating are getting warm. Well doing that will one way or other prove the boiler is working; however if the pump is not spinning when it should the problem appears to lay there, though there are several reasons why it might not be working. Having looked through the settings the only reference I can find to pump selection is "Optional Pump", this wasn't ticked but having done that the pump is still not working. The electrical elements, of which there are two, have the Alde filling pump which quickly both fills and bleeds the an output of 1kW and 2kW respectively. I had a problem with Alde 3020 with the pump not working. The heat source comprises an LPG boiler with a 120-volt immersion heater, which heats a liquid mixture consisting of water and glycol. Truma Corp For this pump, "Main Manual 12V" should be ticked in Installed Accessories Menu of the Alde control panel. Enjoying life in the slower "retired" lane. Remember Alde recommend you use the G13 or G12++ Antifreeze (meeting VAG G12++ or G13 specification) in your caravan or motorhome as it is a premium mixture and has a much longer 5-year life. Alde heating problem Alde heating problem richardandros replied on 26/12/2017 07:37. One thing I was always concerned about was on my old van I could always hear the when the system was on via the impeller type pump in the header tank, on this van I have never been able to hear anything at all. Either way, something's happened, be it a panel setting or duff pump but hope you get to the bottom of this. Alde Compact 3020 HE can be connected to most models* of Truma AC and therefore give full climate control. Nick J The heater will now drain directly below Alde Compact 3020 boiler fi tted in cara- rature in the vehicle is lower than the set the vehicle through the safety/drain vans, motor caravans or … My initial concern over the performance of the heating was that on my old van I could hear the pump in the header /expansion tank working, but on my new van there has never been any indication the pump in the header tank works but apart from the sudden temperature drops the radiators warmed up. Subject: Problem with Alde heating : Gets involved Posts: 285 Location: Surrey - 2017 2.3 150hp Fiat Burstner IT734. 0%). Therefore, I am assuming that the cold water line I am asking about feeds the cold water into the bottom of the Alde … It may have leaked out or been drained by accident. —3010 and 3020-series Quite a succinct problem. Started Yesterday at 18:45, By You can post now and register later. http://www. By Mar 10, 2016 #1 Hi all just getting my caravan ready for Easter everything working except for the heating,the caravan is 14 months old serviced in Feb. or it spins aimlessly because the system is air locked. I contacted Alde and they were excellent, responded within 15 minutes to the email. Load more Alde – The King of Comfort. Alde 3020 model uses a different approach, instead of reducing the gas flow a 3020 (High Altitude Mode, selected on control panel) increases the combustion fan speed (air flow). This weekend the heating just stopped working, the circulation pump symbol is on but there is no heat in the system. If you are going to attempt a DIY prime to get rid of the air lock(s) then you will be in a better position if first you can get somebody here to tell you where ALL the bleeders are located. The symbol is showing on the panel but neither the header tank pump nor the pump on the boiler are spinning. If it is an airlock the cure is pretty simple to fix DIY but needs a methodical approach or the easy prime kit Alde sell. If that doesn't solve the problem, set the desired temp to 30 and hot water to half volume (normal), then try turning the blue speed dial on the pump fully clockwise, listen, fully counter-clockwise, listen. Otherwise, it can degrade and somehow damage the Alde. Jan 8, 2009 57 0 0. Powered by Invision Community. Need help quickly? Hill walking. 2800 Harman Dr SC0653-13 and which have E5 labelling for installation in vehicles according to R122 and R10. Elkhart, IN 46514 may or may not be active. Hot glycol water circulates around the system through radiators and pipes by means of a pump. If you choose to use antifreeze in the Alde and heat your cabin while winterized, you must make sure the Alde AF tolerates the high temperatures of the Alde. If nothing occurs, no noise at all, you can be fairly certain that the pump isn't running. You can find us at some of the world’s leading trade fairs – or maybe when you’re staying in one of the fabulous recreational vehicles available on … Opening hours Alde suggested the following which solved the problem I have booked an appointment with my dealer but I can't get it there until the end of Feb so was hoping there was something simple I could look at myself. If it's the boiler mounted type, then it's more difficult to ascertain if it's spinning. when the circulating pump is running, you can very often see the fluid moving in the expansion tank, so if there is no movement it would suggest the pump isn't running. 2800 Harman Dr Just a thought, in addition to the advise already provided, check that the correct pump is selected on the panel, it may be set to expansion tank pump instead of boiler mounted pump. Foreign travel. Apologies Xtrailman that's me confusing things! February 16, 2016 in Caravan Heating & Cooling. Alde Compact 3020 Alde Compact 3010 Alde Compact 3000 Alde Comfort 292x Electric heater Others Retail packaged products Additional accessories Display materials Show filters Load more Alde – The King of Comfort. It is a person’s own responsibility to read our. 3928 Anchuca Dr. So, have you hot water, proving boiler is working or not. More than 700 service locations throughout the world. B0atguy Member Posts: 130. If heat is there the "hot" water will be hot. The only problem I've had repeatedly, is the two 12V fuses inside the Alde. If contacting us about an Alde system fitted in a caravan or motorhome, please include the make, model and model year. The Alde 3020 Compact HE combi boiler comes with a 12 V inline circulation pump, for improved all-round performance. By This manual is approved for Alde Compact 3020 heaters which are installed in a vehicle accor-ding to CE 0402 No. The boiler mounted pump speed is adjustable check it has not been turned all the way down, difficult to see but setting in mid position would be a good place to start. Alde does not require owners to add AF to the Alde. Caravan Discussions. Clear editor. Really like it, especially the Alde 3020 heating system which is really efficient and effective ... once its running. 3020 A. Alde Compact 3020 PS Alde Compact 3010 Alde Compact 3000 Alde Voice Control Alde Smart Control Alde Flow Alde Comfort 2928 Alde Comfort 2925 Alde Comfort 2923 Alde Comfort 2921 Alde Comfort 2920 Alde 2900 / 2910 Electric heater Engine heat exchanger 2968 Gas … Forums. 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